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Support

FAQ

About Strands

Strands is an online training log and social network for runners, cyclists, and multi-sport athletes. Compatible with Garmin and Nike Plus devices, Strands allows athletes to link with Facebook, Twitter, YouTube, and many other social websites - make it as personal or as social as you like!

Strands can be used to log Routes, Workouts, Nutrition, Gear, and Injuries; as well has help people to show off their PRs and prepare for their next race. And at the same time, share with friends the Bookmarks, Videos, Pictures, Music, and Books they love.

Connect with athletes like yourself by finding Events in your area or creating a Group to communicate with your running club. Learn where others are running in your area or even who is running the same routes as you, and Discover the most popular Exercises, Nutrition, and Media among your friends.

For more information about the team who created Strands, click here.

How can I sign up for Strands

Direct your web browser to www.strands.com, and click to Register Now. Once you are a member you'll be free to invite your training group, Facebook friends, or import them from your address book.

Can I choose who can view my profile on Strands?

Of course! You can make Strands as social or as personal as you'd like - share everything with everybody, create a group to share with, or keep it all for yourself. You can find your privacy preferences by selecting the Preferences link in the header.

I have been using another training log, can I import that data?

We currently support the importing of training histories from Nike Plus, MapMyRun, and anything with an RSS feed. Before adding either to your Strands account, you should check your profile on that service to make sure it is both set to public and is displaying all of the training you wish to import.

If there is another training log you're interested in importing, you can follow one of the Contact Us links below and we'll see how we can help.

What is Strands Tracker?

The Strands Tracker is the desktop application we've designed to complement the Strands experience. Once installed you'll be able to interact with Strands from your desktop - add the things you do and love, and receive desktop notifications when one of your friends adds something new to their training log or shares something cool from across the web.

Versions for Mac and Windows are now available and can be installed from the Goodies page

What sites and services does Strands support?

Strands is able to link with Facebook and Twitter accounts, allowing you to share the things you do on Strands with your friends on those services.

Additionally, you can link a variety of other accounts to your Strand... your favorites from YouTube, the TV shows and movies you watch on Hulu and Netflix, photos from Picasa and Flickr, the music you listen to on Pandora, Last.fm, and many more. For a complete list of the services supported by Strands, check out Manage Services from the Preferences menu.

Can I share my log with friends who aren't members?

You can invite your friends to join by clicking Invite from the header, or you can find more ways to share from the Options menu of each post on Strands.

Soon there will be a series of widgets for you to display on your blog or website, allowing you to show off your latest posts from Strands.com.

I found a problem on the web site. Where can I report it?

We'd love to hear from you! Simply follow either of the links below, and try to include any info that will help us solve the problem (Operating System and browser versions, URL, and error messages always help). We will typically get back to you within 24 hours, but usually it is much quicker.

Contact us via e-mail

Contact us via instant messenger